2014年11月25日星期二

Sony to furnish customers refunds following misleading PS Vita ads

Sony to furnish customers refunds following misleading PS Vita ads

Sony has agreed to a settlement with the Federal Trade Commission like being charged with making misleading claims with reference to the capabilities of the PS Vita. Folks claims — which Sony described in the same way as "game changing" facial appearance indoors ads around the period of the Vita's launch — be appropriate primarily to how the handheld would be located able to network with the PlayStation 3.

"Sony claimed, on behalf of case in point, with the aim of PS Vita users may well pause in the least PS3 game by in the least period and carry on to compete the game on their PS Vita from someplace they missing rancid," the FTC explains. "This bring forward, however, was solitary obtainable on behalf of a only some PS3 games, and the pause-and-save capability described indoors the ads varied significantly from game to game." Similarly, the FTC says with the aim of Sony greatly exaggerated the remote compete bring forward of the Vita, which is solitary supported by a little only some PS3 games, and falsely claimed with the aim of Vita owners would be located able to compete multiplayer games live with a 3G connection.

"COMPANIES NEED TO be located REMINDED with the aim of IF THEY take home produce PROMISES TO CONSUMERS, THEY have to bring ON folks PLEDGES."

The commission besides took announce with Deutsch LA, the advertising company with the aim of handled the launch campaign, maxim with the aim of employees were instructed to promote the Vita on Twitter devoid of disclosing their involvement with Sony.

"As we enter the year's biggest shopping episode, companies need to be located reminded with the aim of if they take home produce promises to consumers — in the same way as Sony did with the 'game changing' facial appearance of its PS Vita — they have to bring on folks pledges," Jessica Rich, director of the FTC's government department of Consumer Protection, whispered indoors a statement.

In the same way as part of the settlement, Sony has been barred from making added of these claims indoors the expectations, while consumers who bought a Vita previous to June 1st, 2012 are eligible on behalf of either a $25 coins refund or else $50 worth of character towards cliquey games or else services. Sony is likely to email folks owners impacted by the settlement. "The FTC willpower not hesitate to fake on behalf of consumers once companies or else advertisers take home false produce claims," explained Rich.

Tags : Sony

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